CANCELLATION POLICY

**BOOKS ARE OPEN 30 DAYS OUT. Example, if todays date is January 1st, you are able to see my availability up until February 1st. ** Booking & Payment Policies: At the time of booking, a card must be entered to be held on file for no show protection. Deposits are required in order to secure your apointment. For services $50 & up, a deposit is required of 50% of the service. All deposits are non refundable (All deposits go towards your service). DEPOSITS MUST BE SENT WITHIN 1HOUR OF BOOKING. PLEASE SEND THEM VIA ZELLE AT: 415-717-6085. ONCE DEPOSIT IS SENT, I WILL APPROVE YOUR APPOINTMENT. You are able to reschedule or cancel your appointment within 48 hours of your scheduled appointment time. Canceling or rescheduling within less than 48 hours notice will forfeit your deposit and your card on file will be charged for the remaining balance of the appointment time. Your deposit will not be refunded and if you wish to re-book due to canceling within less than 48 hours, a new deposit will need to be sent. Payment is due at the end of your service and must be paid in FULL. Forms of payment accepted: Zelle (415) 717-6085 or CASH (must be exact change) Cancellation Policy A 48 hour notice is required to cancel or reschedule your appointment. You must cancel or reschedule your appointment on your own through the booking site. Failure to do so, will result in forfeiting your deposit. A new deposit will be needed in order to re-book. *Note Canceling on social media is not a proper or professional way to contact your esthetician. Please contact your esthetician by phone at 415-717-6085 No Show Policy If you no show to your appointment you will be charged the remainder of your scheduled service(s) balance. No shows are not acceptable or tolerated. The second time you no show, you will be banned from making any future appointments with me. Late Policy If you are more than 7 minutes late, I will no longer be able to take you, and you will be noted as a NO SHOW and charged the remainder of your scheduled service(s). Due to COVID-19 I have given myself extra time in between appointments to properly clean & disinfect my space for the next person to enter. With this needed time to clean, tardiness is not acceptable. It is not fair to me or my client following after you. **THIS MEANS BEING INSIDE MY TREATMENT ROOM AND NOT IN YOUR CAR LOOKING FOR PARKING or IN THE RESTROOM** Service Downgrade If you have multiple services booked at the time of your appointment and you try to cancel/remove any of the services after the 48 hour mark or during your appointment, you will still be charged the FULL amount of the initial appointment booked. EXAMPLE: You booked a Vajacial + Wax, but decide a few hours before your appointment time that you only want to receive the Wax and not the Vajacial. You will still be charged for the FULL amount of the booked service. If changes are not made before the 48 hour mark of your appointment, any deduction of services will still be charged at 100% of the appointment. Sick Policy Please refrain from booking if you are experiencing fever symptoms. As well as If you have been in close contact with anyone who tested positive for COVID-19. If you are sick, I ask that you please reschedule or cancel before 48 hours of your appointment. If you arrive to your appointment with any of the symptoms listed above I will refuse to service you. Pricing Prices are subject to change without notice. All services must be paid in full at the time of the service before leaving the studio. Waxing While on My Period Canceling or downgrading your appointment due to your monthly cycle will no longer be acceptable. If you do not cancel, reschedule or make any modifications to your appointments before the 48 hour mark you will forfeit your deposit. Please plan your waxes around your cycle or insert a fresh tampon as well as taking some over the counter pain meds to help with the discomfort if you choose to move forward with waxing while on your period. Parking There is plenty of street parking. Please give yourself ample time to look for parking. Also, please do not block anyone’s drive away as the neighbors here are quick to call the city for tickets or towing. Guests There are no additional guests allowed. Please be sure to make prior necessary arrangements for others. Refunds Absolutely no refunds for products or services. Thank you.